At ULTRAOIDS.COM we are committed to providing fast and reliable shipping for all orders. Below, you will find details on our shipping process, delivery times, and what to do if you experience any issues with your shipment.
Processing & Shipping Timeframes
- Same-Day Shipping β Orders placed before 12:30 PM CST (MondayβFriday) will be shipped out the same day.
- 24-Hour Shipping Guarantee β All orders are shipped within 24 business hours once payment has been successfully completed.
- Orders placed after 12:30 PM CST, on weekends, or on holidays will be shipped on the next business day.
Note: If your order has not shipped within 24 business hours, it is most likely due to an incomplete payment or a processing delay. Please verify that your payment was fully processed. If you have any concerns, contact us at hello@ultraoids.com or π (172) 5154-280 or call us via Our Live Chat button
Shipping Options & Costs
We offer two flat-rate shipping options to ensure affordable and reliable delivery:
1. Standard Shipping β $10.
- Delivery Time: Typically 2-3 business days, depending on your location.
- Carrier: Typically shipped via UPS Ground, FedEx, USPS etc
- Tracking: A tracking number will be provided once the order is shipped.
2. Express Shipping β $32.50
- Delivery Time: Usually 1-2 business days after shipping.
- Carrier: Shipped via UPS Next Day Air.
- Tracking: Tracking information will be provided once shipped.
Free Shipping on Orders Over $200
- Orders over $200+ qualify for free standard shipping (2-3 business days via UPS Ground).
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the UPS website.
If your tracking status shows βUPS awaiting packageβ for an extended period, this may indicate that:
- The package was not scanned in properly.
- The shipping label encountered an issue.
If this happens, please contact us immediately at hello@ultraoids.com or π(172) 5154-280, call us via Our Live Chat button and we will resolve the issue as soon as possible.
Shipping Delays & Issues
While we do our best to ensure prompt delivery, occasional delays may occur due to:
- High shipping volumes during peak seasons.
- Weather-related disruptions.
- Carrier-related issues beyond our control.
If you experience a shipping delay, please first check your tracking number. If you need further assistance, contact us at hello@ultraoids.com or π (172) 5154-280 or call us via Our Live Chat button
Additional Shipping Information
- Shipping Locations β We currently worldwide but with more focus within the United States.
- Incorrect Address β Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.
- Lost or Stolen Packages β Once a package is marked as delivered, we are not responsible for lost or stolen packages. If you suspect a lost package, we recommend contacting UPS or checking with your local post office.
- Signature Requirements β Some high-value orders may require a signature upon delivery for added security.
Need Help?
If you have any questions or concerns about your orderβs shipment, please contact us:
π§ Email: hello@ultraoids.com
π Phone: (172) 5154-280
π Website: ULTRAOIDS.COM
We are here to assist you and ensure that your order arrives quickly and safely!
Thank you for choosing Utraoids.com! π